RushMyFlight welcomes you to our website. Using any service on our website comes under the terms and conditions mentioned here. By using this site, you agree to the terms and conditions we have made. If you do not agree with any of the terms & conditions of using our platform, you must avoid using it. All rights to amend the terms & conditions are reserved by us at any time we like. All revised terms will automatically initiate upon updating the new terms & conditions. We will consider your approval of those changes if you continue using the website after they are initiated. Users are requested to visit the terms & conditions page from time to time to review any new updates.
RushMyFlight Terms of Use
RushMyFlight allows you to book your flights with us. You can also get assistance from our customer service team regarding any bookings we have made. The Terms & Conditions of this page are related to your flight bookings and the services we offer.
You are highly advised to carefully read all the terms & conditions to avoid any future misconceptions related to your bookings and other use of the website. Please ensure to read them before finalising your booking with us.
Furthermore, the terms will guide you through the use of our website, maintaining content standards when uploading any content on the website, linking, or interacting with the site in any circumstances.
By using our website or making bookings with us, you are confirming that you agree and comply with the terms & conditions we have decided. If you still find any part of these terms & conditions hard to understand, you can contact us. If the user does not agree to our terms & conditions, they are strongly advised not to use the site or make a booking with us.
You agree that you are at least the required age (as set by the country you are from) to legally bind the contract and make legitimate reservations when using our website. Our team may update our terms & conditions over time. The latest update date will be highlighted on our Terms & Conditions page. Users are advised to review this page each time they visit our website or make a booking with us to ensure they understand it and agree to it.
Dispute Resolution
According to our Terms & Conditions, the user agrees to allow RushMyFlight to resolve any disputes and claims arising from the user's use of our website. This includes any bookings or dealings made with our customer support executive, our Privacy Policies, services, representations, etc. In that case, please contact our customer support team at helpdesk@rushmyflight.com.
We do not hold any accountability regarding any issues related to the airlines. In case of any inconvenience during your air travel, you agree to release us (any person concerned with RushMyFlight) from any claims, damages, and demands.
Booking & Payments on RushMyFlight
RushMyFlight does not guarantee the availability of prices and travel dates under our booking terms until the travel supplier confirms a contract for the issuance of your ticket. Once you have completed the booking, you can only change the details, such as the name or destination, or cancel it.
The booking process is subject to the terms & conditions of any of our services. The company reserves the right to change the booking procedure at any time, with these changes taking effect automatically on the date they are made on the site.
Price Match Guarantee
When booking flights with RushMyFlight, we offer a price match guarantee. We want our customers to be affirmative about finding a great and legitimate deal with us. So if you see that the same flight itinerary we offer is available at lower prices, including taxes, within 24 hours of your booking, we will match that price and refund the price difference. However, if you are not convinced and want to cancel your booking with us, you will get a full refund under our price match guarantee.
Pricing Errors
RushMyFlight reserves the right to decline or terminate processing any order, including a previously approved one, if the quoted prices are inaccurate. If we are unable to process an order due to this, we advise that your booking has been canceled. We will not charge you for that booking. Anyhow, if you have been charged earlier, the money will be credited to you, depending on the payment method you have opted for.
Rules of Using RushMyFlight
Users are advised to carefully read the rules below for using the RushMyFlight Site.
Changes Made by RushMyFlight
The Site may change or update over time to reflect changes to our services, terms of use, business needs, and priorities. We will give you a heads-up regarding any major changes made by RushMyFlight through notice.
Suspension or Withdrawal
RushMyFlight does not guarantee that our site or any content it contains will always be uninterrupted or available. We have the authority to suspend, remove, restrict, or withdraw any or all content from the website for operational or business reasons. We will give you notice of any suspension or withdrawal.
Our website’s provisions are dependent on the web and devices. You completely understand and agree that rushmyflight.com is not liable for any losses you have suffered, resulting from the unavailability of our website because of events, circumstances, or causes that are reasonably beyond our control. They include, but are not limited to, the internet, device instability, computer viruses, and hacker attacks.
The user is responsible for providing the required equipment, including but not limited to a suitable device and a legitimate internet source. Also, you ensure that all who can access our site through your internet connection are well aware of these applicable terms and conditions, and they agree to them.
User Account Details
You agree that all the information provided by you is accurate, true, up-to-date, and complete.
You must treat any information confidentially, in case you are provided with a user identification code, password, or any other information. You are prohibited from disclosing it to any third party. You completely understand that RushMyFlight will not be liable for any losses and damages suffered by you as a result of your failure to treat such information confidentially.
We have the right to disable or deactivate any user identification code or password, whether allocated by us or chosen by you, at any time if we find that you have failed to follow any of our terms.
If you suspect or are affirmative that your user identification number has been disclosed to someone other than you, you must notify us immediately. In that scenario, if you have saved your account’s payment details, you will need to contact your payment account provider to eliminate any losses that may occur to you.
You agree to cooperate fully with any necessary anti-fraud or anti-money laundering checks we may conduct.
You will be responsible for maintaining the security of your user identification number, password, and other personal account information. At any point, if you suspect any unauthorized or fraudulent activity has been made using your details and cards, you must immediately contact our customer service, and we shall not be held responsible for such incidents.
Using Content on rushmyflight.com
All registered or unregistered patents, copyrights, business/domain names, trademarks, rights (such as computer software, database, design, and other intellectual property) on our website are owned and reserved by us. You may download or print off copies of any page(s) from our website for your personal use. You may also draw others’ attention to our website’s content.
You must not modify the printed or downloaded materials (papers or digital copies) in any circumstances. Similarly, using any illustrations, infographics, images, videos, audios, or graphics separately from any text that goes along with them.
Any of our identified contributors and our status as the website content’s author must always be acknowledged.
No part of our content posted on the website will be allowed to be used for commercial purposes without our approval or the knowledge of our licensors.
We will immediately cease or deny your right to use our website if you print off a copy or download any content from our website. We suggest that any copies of our material made by you must be destroyed.
Disagreement of Holding Liabilities by RushMyFlight
We do not hold any liability for the links to other sites that you find on our website and the resources provided by third parties; they are provided for information purposes only. Any such linked websites found on our website or the information obtained via these sites shall not be interpreted as our approval. We have no control over these sites and the content you find on these resources.
Unapproval of User-Generated Content
The website may include some materials and information that are uploaded by other users. This can include bulletin boards, discussion forums, and service reviews, which are neither verified nor approved by us. Any such views or values found on our website do not represent our views or values. We hereby deny our liability if any of those values or views have caused you loss or damage by a user violating our content standards. If you wish to raise a complaint regarding the user-generated content uploaded on our website, contact us.
Restriction of Use
RushMyFlight restricts users who use our website for any unlawful motive. Below are some scenarios that limit the use of our website or services:
- Breaching any applicable local, national, or international law or regulation.
- Ways that are unlawful and unauthorised, or include abusive or fraudulent purposes or effects.
- Contains the purpose or attempt of causing harm to minors by any means.
- Knowingly sending, receiving, downloading, uploading, or reusing any material that does not match or act in accordance with our content standards.
- Pass on or acquire sending off any unauthorised or unapproved promotional or advertising material or other form of spam.
- Knowingly sending and circulating any data, viruses, bugs, Trojan horses, spyware, and other harmful programs that can affect the processing of any computer part (software or hardware).
The user also agrees to the following:
- Not to rebuild, resell, duplicate, or copy any part of our website to breach these terms.
- Not to interfere with or cause disturbance or damage to gain any unauthorised access to our website.
- Any of the network or equipment we have used to store our website.
- Any of the software that comes on our website’s provision.
- Any of the network, software, or equipment used or owned by any third party.
- Not to interfere with or attempt to do any activity on our website that might disturb its normal operation.
- Not to take any measures that might impact an unjustified amount of data load on our servers.
Content Standards
Maintaining the “Content Standards” applies to all users or contributors for any material contributed to our website. To comply with the content standard, the contributor must ensure the dignity of the words and purpose. This applies to everything in the content, whether a small part or the entire content. RushMyFlight will be deciding if the contribution is apt for our content standards.
Do’s & Don’ts for the contributor
Do’s
- Do post only the relevant things about their own travel, be it related to airlines, location, accommodation, B&B, transportation, or usual travel experience.
- Do mention facts based on accuracy only.
- Do give genuine opinions.
- Do follow and maintain the law of the country from which the content is posted.
Don’ts
- Don’t involve anyone for the purpose of defaming them.
- Don’t post about anything offensive, hateful, indecent, or irritating.
- Don’t promote any content that is sexually explicit or includes violence, religion, disability, discrimination, nationality, etc.
- Don’t breach the database, right, copyright, intellectual property, or trademark of any other individual.
- Don’t post anything misleading.
- Don’t violate any minor protection laws & regulations, or any legal duties owed to a third party. (contractual duty or duty of confidence)
- Don’t promote any illegal content or activity for which you can be considered a contempt in court.
- Don’t cause inconvenience to anybody by being abusive or intruding on others’ privacy.
- Don’t trouble anyone with the motive of upsetting, embarrassing, or harassing them.
- Don’t give the impression that you are trying to be someone you are not.
- Don’t give an impression that the contribution you are posting has come from us if it is not true.
- Don’t post anything that advertises or promotes links to other sites offering their services.
- Don’t leak state secrets or put national security at risk.
- Don’t encourage or instigate any belief, argument, or statement that can directly or indirectly point to terrorism. This strictly includes anything that you strongly believe or is to be made public.
- Don’t support, encourage, or seek anyone to engage or help with any unlawful criminal activity. For instance, computer misuse or copyright infringement are criminal activities that we do not support, and we strictly prohibit posting anything related to them on our website.
RushMyFlight reserves the right, in its sole discretion, to choose what appears on our website and what does not. We are not obligated to publish any of your contributions on our site.
Rights We Reserve
RushMyFlight clarifies that when you post or upload any content on our website, you are giving the right to use it any way we might. We can treat it as a permanent, non-exclusive, live, royalty-free license. We can use it to copy, share, publish, modify, translate, use, adapt, or create new work from it. We can display it without notifying you on either our website or other media, with or without giving you the credit. The content can also be used to promote our services and website.
The contributor is giving us the right to take legal measures if someone contravenes your or our rights in that content. You are waiving your “moral rights” where possible. Simply, you are agreeing that you will not object if we use, remove, or modify your content. To make it clear, we have the right to remove any content at any time we like, at our sole discretion, without any notice. However, if you believe that any of the content on our website is breaching your intellectual property rights, please contact our support team.
Accountability for Virus Configuration
RushMyFlight does not guarantee that our website is completely secure against viruses or bugs. We do not accept responsibility for any viruses introduced by Users. You will be solely responsible for the configuration of your computer programmes, information technology, and the platforms on which you have accessed our site. Users are advised to use their own antivirus software.
Users must not knowingly introduce bugs, viruses, or other malicious materials to misuse or cause harm to our website. Users must not gain any unauthorised access to our website, our computer database, the servers on which our website is stored, or any other servers. Similarly, you must not attack our website using distributed denial-of-service attacks.
Terms Regarding Website Linking
You may be allowed to link to our homepage, but only in such a way that is legal and valid and does not tamper with our reputation or with the motive of taking advantage of it. You must not create a link in ways that suggest any kind of approval, association, or advertisement on our behalf if that’s not the case.
You are prohibited from forming a link to our site on any platform that you don’t own. You neither must create a link to any part of our website other than the homepage nor must you target our website on any other site. We reserve the right to withdraw linking permission without any prior notice.
Booking Terms
You confirm that all the details, such as name, ID, contact information, payment details, and respective dates provided by you are complete and accurate. If you notify us of giving incorrect information or errors, we will help you try to change them on your booking. However, we do not guarantee that the supplies will allow for that if it concerns changing a detail that could reflect on your identity.
Our website offers a range of travel destinations and flights with different fares, and we do our best to show the most accurate price. However, errors do occur from our end. If the error is obvious to you, we reserve the right to change the price or cancel the booking if you agree. If this is the situation, our team will contact you.
Booking Changes & Cancellations
During the booking procedure, RushMyFlight gives you the right to change or cancel your flight ticket. We can neither change nor refund a cheaper flight ticket that you have chosen. This information is also a part of our Terms & Conditions, and you must read it carefully before finalizing your booking with us. If you are not sure whether your flight ticket allows refunds or changes due to cancellation, you can contact our support team.
You can also log in to your RushMyFlight account to check whether you are permitted to do so. If your ticket allows you to make such changes, the flight options you can opt for may be limited by the airline or the third-party ticket provider. Therefore, not all the options available on our website may be available on your ticket. We will inform you of all available options once we receive your request for a change.
The terms & conditions of the respective flight will naturally apply if your flight is cancelled or changed by them. Please contact our customer support so that we can assist you in that scenario.
Essential Flight Information
We will provide you with the essential flight information where possible. This information could be related to the following:
- Seat selection
- Check-in and boarding time
- Baggage limitations
- Booking tickets for infant/child online (if possible)
Usually, you will get the information while booking the tickets. However, you are advised to always check some of the details on the website of the respective airlines. These could be the following:
- Check the suitability to fly if the passenger is pregnant, an infant, elderly, or more.
- Restriction against carrying any liquids, dangerous goods, or lithium batteries.
- Asking for special services or meals before the journey.
These details may vary depending on the airlines you are travelling with. We advise you to check their relevant policies.
You can contact us to include any special meal during your travel while booking with us. Similarly, if you have any queries about booking an infant or child ticket, you can contact our support team.
You must ensure that you reach the exact airport terminal with sufficient time to complete all necessary formalities, such as check-in, passport control, and security checks. Keep all the essential travel documents, such as your passport and visa(s), to yourself before leaving.
Please understand that your flight tickets must be used in the order they appear in your itinerary; otherwise, the airline may not let you check in or board the plane. For instance, if you don’t use your outbound flight ticket, the airline may not allow you to use it for the return flight. These rules may vary by airlines. You are advised to check the details on the respective airline’s website.
Using your Personal Information
RushMyFlight will only use your personal information as mentioned in our Privacy Policy and in the Cookies Statement.
Complaints
If the user has any complaints and queries regarding our website or booking services, our team will resolve that for you. Please contact our customer support team.
General Information
The above-mentioned terms and conditions are between you and us. No other individual possesses the right to impose any of them. If any court or admissible jurisdiction finds any part of the above-stated terms & conditions as against the law, the rest of the matter will still carry on. Even if we do not force these terms right away, we can still keep that against you later.
