Frontier Airlines is one of the leading ultra-low-cost carriers (ULCCs) in the United States. Frontier Airlines mainly operates on a no-frills model to offer some of the cheapest fares available to travelers. Passengers generally pay only for their base fare and can choose whether to purchase additional services such as carry-on baggage, seat selection, meals, and in-flight Wi-Fi.
Frontier charges extra fees for all these optional services. So, is Frontier a good airline? Is this low-cost carrier really worth it? Here in this guide you will get the answer to these questions. In this blog, we will explain what it is like to fly Frontier Airlines, including its safety record, onboard experience, baggage fees, on-time performance, and whether it is the right airline for your travel needs.
Frontier Airlines at a Glance
Frontier has developed a mixed reputation among travelers. While many passengers appreciate its low fares, others criticize its additional fees, customer service, and operational reliability. Here is a quick glance at the Frontier Airlines
| Feature | Details |
| Founded | 1994 |
| Headquarters | Denver, Colorado |
| Fleet Size | Airbus A320 Family |
| Destinations | 100+ |
| Alliance | None |
| Business Model | Ultra-Low-Cost Carrier |
| Frequent Flyer Program | FRONTIER Miles |
Is Frontier Airlines Safe?
Many travelers assume that Frontier Airlines is less safe because of its low fares. A lot of people think that flying with Frontier Airlines is unsafe just because of its low-fare pricing model. However, these concerns generally are largely unfounded.
Because low ticket prices do not mean lower safety standards. Like every major U.S. airline, Frontier must comply with FAA safety regulations regardless of its ticket prices.
Frontier Airlines operates in accordance with the U.S. aviation safety standards. It adheres to strict safety regulations set by the FAA and maintains an unblemished fatal accident record. Moreover, Frontier Airlines holds the IATA Operational Safety Audit (IOSA) certification and has even been highlighted as one of the safest low-cost carriers in the United States.
Why is Frontier so Cheap?
Frontier Airlines is cheap because it uses an ultra-low-cost model. The Frontier has been able to provide so cheap fare due to following reasons:
- Bare fare: Frontier Airlines follows a bare fare pricing model, meaning passengers only pay for services they use.
- Charges for bags: There are separate charges for the baggage allowance. This makes flight tickets cheaper for passengers who don’t have any kind of baggage and light bags.
- Seat selection: Passengers generally have to pay a fee for seat selection on Frontier Airlines. And if a passenger does not want to pay for a seat assignment, then the airline will randomly provide a seat at the time of check-in.
- Priority boarding: There are two different types of boarding experience for passengers. Those who have paid for priority boarding and general queues. So, those who have purchased a fare which includes priority boarding or who have Frontier elite status will board before the general queue.
Why Is It Like Flying Frontier Airlines?
Flying with Frontier Airlines is similar to flying with ultra-low cost carriers. The airline focuses on keeping the prices low by offering only the essentials, while optional services are available for an additional fee.
Overall the flying experience remains same as any other budget airlines, but the experience can vary depending on the aircraft and the flight experience. Here is how flying with the Frontier Airlines is:
Seats and Legroom
- Frontier Airlines uses the slimline seats designed to maximize the cabin space while keeping the aircraft lightweight and fuel efficient.
- Most standard seats offer the seat pitch of approximately 28-31 inches, depending on the aircraft and seat type.
- Most Frontier seats do not recline which allows the airline to reduce maintenance costs and provide more seating capacity.
- Passengers who want extra space can purchase UpFront Plus or Premium Seating (where available), which provide additional legroom and depending on the seating option, an empty middle seat or seat in the front of the aircraft for a more comfortable flying experience.
Cabin Cleaniliness
- Frontier Airlines generally maintains clean cabins, with aircraft regularly cleaned between the flights.
- Many travelers report that the cabins are tidy and well-maintained, particularly because Frontier operates one of the youngest Airbus fleets in the United States.
- But the exact experience regarding the cabin cleanliness can vary depending on the flight route and aircraft type.
In-Flight Entertainment
- Frontiers Airlines does not provide seatback entertainment screens or complimentary movies or TV shows.
- The airline follows a no-frills approach to keep the operating costs low and ticket prices affordable.
- Passengers are encouraged to bring their own entertainment, such as smartphones, laptops, tablets, books, or downloaded music or movies.
Wi-Fi Availability
- Wi-Fi availability on Frontier Airlines varies depending on the type of the aircraft. However currently it is rolling out high-speed Wi-Fi across its fleet, with the goal of equipping all aircraft over time.
- Passengers can also purchase internet access during the flight.
Food and Drink
Frontier Airlines does not include complimentary meals or snacks with its standard fares. Instead it gives passengers the option of a variety of food or beverages from the airline’s buy-on-board menu. Generally the food options are limited so many passengers are encouraged to eat before departure or bring their own food or snacks in compliance with the TSA and airport security regulations.
Frontier Airlines On-Time Performance
Frontier Airlines has a bad reputation when it comes to on-time performance. As per the most recent report by FlightStats, Frontier Airlines has an on-time arrival rate of roughly 64% to 70%. Frontier often ranks among the lowest performing U.S. carriers for punctuality.